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Water & Sewer Utility Response

The Ashwaubenon Water and Sewer Utility is staffed to continue all standard operating procedures required to maintain the safe and efficient delivery of these utility services.  All guidelines from the Federal and State Health Agencies will be followed as well as guidance by the Wisconsin Department of Natural Resources.  A current update of Water & Sewer Utility Operations is listed below to keep you informed as to the status of many of the operations.

We appreciate your understanding and patience during this time and will update this page with any further modifications as they’d become necessary.  If you have any questions, feel free to contact the Ashwaubenon Water and Sewer Utility at 920.492.2335


Phone: 920.492.2335
Fax: 920.492.2311
Al Farvour
Utility Operations Supervisor
Jennifer Broich
Billing/Utility Clerk
Operations - as of 5/27/2020 Status Additional Comments
Control System Maintenance of Water & Sewer Systems Ongoing  
Emergency Service Operations
(Water main break/sewer plug/etc.
Ongoing Please 920.492.2335 with any emergency water or sewer issues
(on-call staff 24 hours a day)
Diggers Hotline Locates Ongoing  
In-House Meter Replacement Program Temporarily Suspended Will resume week of July 6
Cross-Connection Inspection Program Temporarily Suspended Will resume week of July 6
Hydrant Flushing / Valve Exercising Program Ongoing  
Sanitary Sewer System Maintenance Jetting Ongoing  

***For businesses/buildings that are closed for periods of time with little water usage, please see the helpful guidance sponsored by the Green Bay Water Utility and American Water Works Association.